encounter-at-arrival.html

Walk-in arrives — PCC Health Summary printed immediately

As the chart is pulled, the Health Summary generates automatically. The triage nurse checks it for: chief complaint context, overdue immunizations, outstanding preventive care, current medications and allergies.

Triage nurse orders labs

Lab orders placed at triage — before the provider sees the patient. Results will be ready by the time the provider encounters the patient.

Provider accesses results at point of care — no phone call needed

Lab results print at the lab printer the moment they are reported. The physician accesses radiology results at a terminal — not by calling the radiologist. Updates Problem List and adds Related Notes in the same workflow.